Contact
Last updated: 2026-07-17
Customer support
Email: [email protected]
Typical response time: 1–2 business days. For faster help with an existing order, include your license plate, travel dates, and the email address used when you paid.
What we can help with
- questions about a vignette order or payment confirmation;
- corrections needed before fulfilment (plate, dates, country selection);
- general questions about how route-based vignette ordering works on this site.
We cannot give legal advice or guarantee that a national issuer will accept every request. Official road and tariff rules remain with each country’s operator.
About the service
Buy Vignette Pass helps drivers check which motorway vignettes may be needed for a planned route and submit a paid order so we can process those vignettes. More background is on our About page.
Privacy requests: see our Privacy Policy. Contractual terms: Terms of Service.